1win Account Blocked During Active Sports Betting Session

Hr Chotu
Hr Chotu
1win
February 3 7:21 PM496

I have been using a 1win account registered under the email address hrchot***@gmail.com for sports betting from India. On February 3, 2026, my account was suddenly blocked while I was actively using the sports betting section, without any prior notice or clear explanation. At the time the account was blocked, my balance was approximately 1,200. I had previously completed identity verification on this account using my Aadhaar details, and I was using the account normally without any issues. Now, I am unable to access my funds or continue using the service, and I have not been given any specific reason for this restriction. I kindly request that my account be reviewed, that my identity be reverified if necessary, that my account be unblocked, and that my full balance of 1,200 be released to me as soon as possible.

1 Support
February 4 12:05 PM (16 hours after complaint)

We understand that account closure can be frustrating; however, we only make such decisions after a thorough analysis of the situation. In your case, you violated Article 12.8 of our Terms and Conditions, which states that we reserve the right to take action if we detect fraudulent activity. You can read the full Terms and Conditions in the relevant section of our website. If you have any further questions, please contact us via the email address of our security team that handles such cases.

Hr Chotu
Hr Chotu
February 4 6:36 PM

The ID linked to hrchot***@gmail.com is the only account I have created. I have not made any other ID. I used the same Aadhaar card for identification that I had used previously. I have not used any other ID. Please unblock my account, and also add the 1200 rupees that were in the account back to it.

February 17 5:47 PM

Hello. Your account was limited due to a violation of the platform’s terms. Under these circumstances, withdrawals are not permitted in accordance with the applicable policies. Further clarification can only be issued by the security team, and specific details cannot be discussed on this platform. Please be advised that this decision is final and the account is not subject to restoration.

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