On August 7, 2025, at 18:26, I submitted a withdrawal request of ₺6,500 from my account on the 1win website to my Enpara bank account. All my account details and documents are fully verified and accurate, yet despite the time that has passed, the transaction has still not been processed.
I contacted customer service several times, but each time I was simply kept waiting with no clear update or resolution. The responses I receive are vague and repetitive, with no explanation for the delay. This is the first time I have experienced such an issue with 1win, and I am extremely disappointed by the lack of transparency and support.
My membership ID ends with 4918, and I urgently request that my withdrawal be completed without further delay. I need my money released as soon as possible, and I expect 1win to resolve this issue promptly and prevent similar problems for other users.
I demand that my ₺6,500 withdrawal be processed immediately.
On August 2, 2025, I submitted a withdrawal request via bank transfer to my Enpara account through 1Win, totaling ₺159,655. I received confirmation that the transaction was approved, and I was issued multiple reference codes: payvip-749921, payvip-749923, payvip-749925, and payvip-7499217. Despite t...
On October 25, 2025, at 18:30, I requested a withdrawal of ₺5,000 from my 1win account to my bank account. However, even after a week, the money has not been credited. The status of my withdrawal remains “in process,” with no error messages or updates. During this time, I contacted customer support ...
On August 6, 2025, I submitted a withdrawal request for 20,000₺ from my 1win account using the bank transfer method. Even though more than 24 hours have passed, the funds have still not been credited to my bank account. I contacted live support, and they assured me the issue would be resolved prompt...
On August 21, 2025, at 11:49 AM, I submitted a withdrawal request of ₺8,000 from my 1win account via bank transfer. However, this amount never reached my bank account. I contacted customer service multiple times, even providing a PDF statement of my account activity to clearly show that no funds wer...
