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1win Withdrawal Stuck In Process And Not Credited To Bank

Erkin
Erkin
1win
November 4, 2025 4:25 PM358

On October 25, 2025, at 18:30, I requested a withdrawal of ₺5,000 from my 1win account to my bank account. However, even after a week, the money has not been credited. The status of my withdrawal remains “in process,” with no error messages or updates. During this time, I contacted customer support several times through online chat and Telegram, but each time I only received generic responses such as, “Please wait, be patient, you will receive a response within 1–7 days.” All my documents are valid and verified, yet I am still being delayed without any explanation. This withdrawal process has become a real ordeal for me. I am tired of waiting and request that the payment be credited to my account immediately, along with a clear and positive explanation.

2 Support
March 7 8:15 PM (4 months after complaint)

Hello! So that we can check the information and understand the situation in more detail, please provide your account ID. Without this data, we will not be able to verify and give you a substantive answer. We are waiting for your ID and will be glad to help.

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