On October 25, 2025, at 18:30, I requested a withdrawal of ₺5,000 from my 1win account to my bank account. However, even after a week, the money has not been credited. The status of my withdrawal remains “in process,” with no error messages or updates. During this time, I contacted customer support several times through online chat and Telegram, but each time I only received generic responses such as, “Please wait, be patient, you will receive a response within 1–7 days.” All my documents are valid and verified, yet I am still being delayed without any explanation. This withdrawal process has become a real ordeal for me. I am tired of waiting and request that the payment be credited to my account immediately, along with a clear and positive explanation.
On October 22, 2025, at 00:14, I requested a withdrawal of ₺4,500 from my 1win account to my Garanti Bank account. However, even after a week, the money has still not been deposited. My account shows the status as “in process,” with no error message. During this time, I contacted customer support mu...
On August 26, 2025, I submitted a ₺7,000 withdrawal request on 1win using the bank transfer method. Despite the time that has passed, my money has still not reached my bank account, and the transaction status continues to show as “in progress.” During this period, I contacted 1win customer service ...
On September 30, 2025, at 12:38 a.m., I deposited ₺7,500 into my 1win account and then submitted a withdrawal request for ₺60,100. However, my withdrawal request still shows as “processing.” The amount was already deducted from my balance, but no payment has been made to me. When I contacted 1win c...
On August 21, 2025, at 11:49 AM, I submitted a withdrawal request of ₺8,000 from my 1win account via bank transfer. However, this amount never reached my bank account. I contacted customer service multiple times, even providing a PDF statement of my account activity to clearly show that no funds wer...
On July 21, 2025, I submitted a withdrawal request of ₺1,000 from the 1win Casino section to my bank account via wire transfer. Even though 25 days have passed, the payment has still not been made. This is not the first time I have faced such a problem with 1win. Previously, I had a similar issue w...
