1
Musallat is completely dissatisfied with the result

Deposit Not Transferred on 1Win, Poor Customer Support

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Musallat
December 04, 2024 3:18 pm
147

Two days ago, I made a deposit on 1Win, but the funds didn’t transfer to my account. Thinking it was a rare issue, I tried again today, yet the same problem persists. My account ID is 15348224. If the funds cannot be credited to my account, I demand an immediate refund.

Despite being labeled as a "VIP" user with a dedicated manager, the support provided is extremely inadequate. I’ve submitted all necessary proof, including deposit receipts, but my manager only seems to stall for time without offering any real solutions. This experience has been highly frustrating. I expect 1Win to resolve this issue promptly and improve their customer service.

July 28, 2025 5:11 pm (7 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will review the situation and definitely help resolve your problem. Best regards, 1win team.

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