1win Withdrawal Pending For 24 Hours

I am writing to let you know about an issue with my 1win account: a withdrawal has been pending for an unusually long time. My 1win user ID is 345618952. On 1 February 2026 at around 11:00 a.m., I requested a withdrawal of 1000 USDT via the TRC20 network. This amount was won as the first prize in a meme contest organized by 1win, and I have already completed the required account verification. As of now, more than 24 hours have passed, and the withdrawal is still pending without any progress or a clear explanation on the platform. I have contacted 1win customer support about this issue, but so far, I have not received any response or update regarding the status of my withdrawal. The lack of communication and delay in processing my funds is very concerning. I kindly request that my 1000 USDT (TRC20) withdrawal, which I won as first place in the meme contest and for which my account is fully verified, be processed and completed as soon as possible, and that I be informed clearly about the reason for this delay. I also expect a proper response from customer support so that I can have clarity about the safety and status of my funds.
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My withdrawal request from 1win is delayed or rejected without explanation, how can I withdraw my money?
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