About a week ago, I submitted a withdrawal request from my 1 Win account to my bank account for 20,000 Turkish Lira (about $470 USD). My game ID for this transaction is 302590328, and the withdrawal request reference number is pmnt-4032440.
Even though several days have passed, the transaction still shows as “processing,” and the funds have not been credited to my bank account. During this time, I have contacted live support repeatedly, and each time I receive the same response: “We have forwarded this to the finance team.” However, I have not received any concrete follow-up nor has my transaction been completed.
Receiving the same response over and over without any progress has caused me significant hardship and made me lose confidence. My request to 1 Win is to immediately complete the processing of my $470 USD withdrawal (reference pmnt-4032440) and deposit the funds into my bank account without further delay, and to provide a clear and detailed explanation for the delay that has occurred.
On August 6, 2025, I submitted a withdrawal request for 20,000₺ from my 1win account using the bank transfer method. Even though more than 24 hours have passed, the funds have still not been credited to my bank account. I contacted live support, and they assured me the issue would be resolved prompt...
On August 27, 2025, at 21:38, I submitted a withdrawal request of ₺2000 from my 1win account using the bank transfer method. The transaction reference number is 4316*. Even though 36 hours have passed and the system shows my withdrawal as “successful,” the funds have still not reached my bank accoun...
On October 8, I deposited ₺1,005 into my 1win account using the bank transfer method. My transaction number is pmnt-**. I was told the issue would be resolved within 7 days, but 8 days have already passed, and the funds still haven’t been credited to my account. I’ve experienced similar problems be...
I am beyond frustrated with 1win because my withdrawal of 15.530 ₺ has been stuck for eight days. When I initiated the withdrawal on March 20th (trans...
On August 7, 2025, I submitted a withdrawal request for 5,000₺ from my 1win account using the bank transfer/EFT method. In my transaction panel, the status shows as “completed,” yet the funds have not been credited to my bank account. I immediately contacted both the live chat support and the assis...
