1 Win Failed to Complete My Withdrawal Despite Repeated Support Replies
About a week ago, I submitted a withdrawal request from my 1 Win account to my bank account for 20,000 Turkish Lira (about $470 USD). My game ID for this transaction is 302590328, and the withdrawal request reference number is pmnt-4032440.
Even though several days have passed, the transaction still shows as “processing,” and the funds have not been credited to my bank account. During this time, I have contacted live support repeatedly, and each time I receive the same response: “We have forwarded this to the finance team.” However, I have not received any concrete follow-up nor has my transaction been completed.
Receiving the same response over and over without any progress has caused me significant hardship and made me lose confidence. My request to 1 Win is to immediately complete the processing of my $470 USD withdrawal (reference pmnt-4032440) and deposit the funds into my bank account without further delay, and to provide a clear and detailed explanation for the delay that has occurred.
Hello! Based on this request, the withdrawal was canceled by the payment system, after which the amount was returned to the gaming account. The funds were not debited and remain available in the account balance. Withdrawal cancellations may occur as part of a standard verification process or for technical reasons on the part of the payment channel. You can resubmit your withdrawal request, selecting an alternative method if necessary. The current status of your funds is displayed in your account, and there are no restrictions on your account.
15 Gündür Ödemenin Gelmesini bekliyorum !
Hello! We would like to inform you that based on the verification process, your withdrawal request has been canceled and the entire amount has been automatically refunded to your gaming account. The funds are currently available in your balance. If you have any questions or need assistance with reprocessing your withdrawal, please do not hesitate to contact us. We will be happy to assist you. Thank you for your understanding and cooperation.
PMNT-4079150 Talep numaram hala işleme alınmadı. Bekleyişim her geçen gün mağduriyete yol açıyor. Acilen ödemeyi gerçekleştirin artık.
Hello! There are no restrictions on withdrawing funds from your account. Withdrawals are currently available as usual. If your previous request was rejected or canceled for technical reasons, the funds will remain in your gaming balance. We recommend that you resubmit your withdrawal request, selecting the same or an alternative payment method if necessary. All transactions are carried out according to the standard procedure, and the status is displayed in your account.