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1win Verification Failed and Now I Can’t Withdraw My Balance

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Prateek
1win
February 01, 11:54 pm
118

I am a 1win user, and I am unable to withdraw my winnings because my identity verification keeps failing. I am trying to verify my account from India using my Aadhaar card, but my document verification has been rejected, which is preventing me from accessing my funds.

This issue started about three hours ago, and since then I have not been able to complete any withdrawal. I currently have a balance of 3030.05 in my 1win account that I cannot withdraw due to this verification problem.

I contacted 1win customer support, but they have not resolved the issue and my account is still not verified. I am requesting that my account be verified or that my documents be manually reviewed as soon as possible, and that I be allowed to withdraw my full balance of 3030.05 without any further delay.

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1win
February 02, 12:53 pm (12 hours after complaint)

Hello! Our specialists are currently reviewing your request and clarifying all the details related to your question. As soon as the review is completed and we have a complete picture, we will get back to you with an update. Thank you for your patience and understanding while we work on this.

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1win
February 06, 4:22 pm

Hello! At the moment, we need to clarify whether you uploaded any documents during the withdrawal process. So far, the current request has not been located in the system. Once we have this information, we will be able to review the situation in more detail.

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1win
February 12, 10:52 am

Hello! We have rechecked your account information and we see that verification has not been assigned to you. Please specify the ID of the account you are having difficulty with. We'll be glad to figure it out.

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