1Win Double Charged My Deposit and Failed to Refund It

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Onur
December 24, 2024 5:51 pm
46

1Win, a betting platform frequently promoted on Telegram channels, has serious issues with customer service. I made a deposit, but the same amount was charged to my account twice. When I contacted a representative, they acknowledged the issue, stating that one payment was credited to my account while the other was "pending."

After waiting nine days, I was told the pending amount had been deposited into my account. However, upon checking, I found that the money was never credited. When I reached out again, they claimed the refund was processed, but I still haven’t received it.

There is no proper support or accountability. I demand an immediate resolution and a refund of the double-charged amount. This lack of transparency is unacceptable.

July 28, 2025 5:26 pm (7 months after complaint)

Hello! If your problem still persists, please contact us through our technical support chat. We will review the situation and definitely help resolve your issue. Best regards, the 1win team.

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