1win Didn't Credit My Funds, Sent Suspicious Email Interactions

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Erdem
May 26, 2023 12:12 am
1,103

So, I was like "let's invest 300 TL using bank transfer and hope everything goes smoothly." I had no idea that this was gonna be the start of a total nightmare. when I invested my money and it never showed up in my account like I thought it would, imagine the fun I felt!!  of course reached out to the live support team on the platform. But, man, their response was totally unhelpful. can't say the support team seem to care about fixing the problem quickly. the support was so unhelpful and to top it off, I got an email from people saying they were from 1win's customer service team. But, like, their messages were super sketchy and made us really suspicious. They weren't really trying to help, just trying to work things out for themselves. I don't trust them. They're asking for weird stuff and seem like they might be up to no good. 

May 29, 2023 10:24 pm (3 days after complaint)

Hello! Your deposit has been credited to your game balance. You can check this information in the "Detailed Information" section on our website. We apologize for any inconvenience caused. Sincerely, the 1win team.

January 23, 2024 7:08 pm

Hello! Please provide your game account ID. We will definitely look into the situation and help to solve the problem. Regards, 1win team.

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