On March 29, 2025, I deposited ₺600 into my 1win account just to test the platform. Thankfully, I didn’t risk more, because even that small deposit never showed up in my balance. I’ve contacted their so-called “live support” multiple times, but it feels like I’m chatting with a bot. Every time I get the same copy-paste responses: “Please wait 24 hours,” “Funds will appear soon,” “The issue has been escalated,” and “The money is stuck with the payment processor.” Nothing ever happens, and every agent tells a different story.
What kind of site can’t process such a basic transaction? If they can’t even load ₺600 into an account, how are users supposed to trust them with larger sums—let alone withdrawals?
I initially accessed the site through their Telegram channel, which had over 73,000 subscribers, so I assumed it was legit. But now, I’m second-guessing everything. Even their so-called bonus system is a joke—they show inflated bonus amounts when you lose money, but you only get a fraction of it, if anything at all.
On 06.03.2025, I transferred ₺1000 via bank transfer to the IBAN provided by 1win. However, even after several hours, the money did not appear in my account. When I contacted 1win support, they said the site was busy and that it might take up to 24 hours for the deposit to be processed. I waited ano...
On March 18, 2025, at 15:45, I made a deposit to my 1Win account, but the money has still not appeared in my balance. I’ve waited patiently, but it’s now been far too long without any resolution. Trying to contact customer support is like chasing a ghost. When I finally got through, they first told...
On May 19, 2025, I deposited ₺2,000 and an additional ₺130 as a test into my 1win account. It’s now been 3 full days, and the money still hasn’t shown up in my balance. When I reached out to customer service, they told me to wait 24 hours. I did. Still nothing. Then they said the transaction was und...
On August 19, 2025, I deposited ₺1000 into my 1win account via bank transfer. Despite the payment being completed on my end, the money never showed up in my account balance. The related transaction number is TR07 0006 2000 4770 0006**.** To resolve the issue, I contacted 1win customer support. Inst...
I am writing this because 1win’s live support has been completely useless, providing only copy-paste responses with no real solutions. I hope someone from the company actually takes action. On March 12, 2025, I made two withdrawal requests: ₺3,050 at 23:09 ₺1,550 at 23:16 Normally, withdrawals t...
