On February 15, 2025, I deposited ₺2750 into my 1win betting account, yet the money never appeared in my account. For the past week, I’ve been given the same excuses over and over again. Customer support keeps telling me that the payment provider hasn't transferred the funds, which is clearly a lie. If the deposit was never received, why did the system acknowledge the amount during the transaction only to later reject it?
I have been in contact with a VIP manager for an entire week, and all I get are empty reassurances like, "We will help you soon," or "Your payment is delayed, please be patient." But nothing is actually being done to fix the issue or credit my account with my own money.
This delay is unacceptable. I demand that my deposit be immediately credited to my account. No one should have to chase after their own money for over a week! If this issue is not resolved urgently, I will escalate it further. Enough with the delays—return my funds now!
On July 21, 2025, I submitted a withdrawal request of ₺1,000 from the 1win Casino section to my bank account via wire transfer. Even though 25 days have passed, the payment has still not been made. This is not the first time I have faced such a problem with 1win. Previously, I had a similar issue w...
On October 25, 2025, at 18:30, I requested a withdrawal of ₺5,000 from my 1win account to my bank account. However, even after a week, the money has not been credited. The status of my withdrawal remains “in process,” with no error messages or updates. During this time, I contacted customer support ...
On August 26, 2025, I submitted a ₺7,000 withdrawal request on 1win using the bank transfer method. Despite the time that has passed, my money has still not reached my bank account, and the transaction status continues to show as “in progress.” During this period, I contacted 1win customer service ...
I deposited ₺7500 into my 1win account, expecting it to be credited instantly or within minutes, as it happens on other platforms. However, it has now been over 24 hours, and the money is still not in my account. I contacted customer support, but their assistance is extremely poor and unhelpful. I ...
On August 21, 2025, at 11:49 AM, I submitted a withdrawal request of ₺8,000 from my 1win account via bank transfer. However, this amount never reached my bank account. I contacted customer service multiple times, even providing a PDF statement of my account activity to clearly show that no funds wer...
