On 31st January 2026, I made two separate UPI payments of 800 INR each from India to my 1win account. The first payment was successfully credited, but the second payment was debited from my bank account and has still not been credited to my 1win balance. This second payment does not even appear in my 1win transaction history, even though the amount was taken from my bank. I have the UTR numbers for both payments as well as screenshots showing that the second payment was completed from my bank side. I made the second 800 INR UPI deposit at around 10:07, and I have been waiting for a response from 1win support for about one day, but I have not received any reply or solution so far. I request that my missing 800 INR deposit either be immediately credited to my 1win account or refunded to my UPI account, and that I also receive a clear explanation of why this transaction is not reflected in my 1win account or transaction history despite being debited from my bank.
I am writing regarding an issue I experienced with 1win involving deposits that were not credited to my betting account. On 15 December, I made two separate UPI deposits to my 1win account, one for 2,000 INR and another for 1,500 INR, for a total of 3,500 INR. Although the amounts were successfully ...
I deposited 2,000 via UPI into my 1win account, but even after more than 15 days, the amount has still not been credited to my gaming balance. The money was successfully debited from my UPI, yet it is not visible in my 1win account. Your platform currently does not provide an option for me to add or...
I am writing to report a serious withdrawal issue I am facing on the 1win platform. On 20 December 2025, I requested a withdrawal of ₹7,010 to my Union Bank of India account. In the 1win system, the status of this withdrawal is shown as “Successfully Paid,” yet the money has still not been credited ...
I am writing regarding a failed deposit from Paytm to the 1win app that has not been resolved for several days. On 1 December, I made a deposit of ₹1500 from my Paytm account in India to my 1win account. The transaction shows as successful on Paytm’s side, and the UTR number for this payment is 3931...
