1Win Deposit Cancelled After ₹2000 UPI Payment From SBI Account

Chris
Chris
1win
April 8 5:10 PM506

On April 8, 2026, at around 1:00 AM IST, I made a deposit of ₹2000 to my 1Win account using the UPI option from my SBI bank account. The amount was successfully deducted from my bank account, and the transaction shows as completed on my side with reference number 646439472542. However, the funds were not credited to my 1Win wallet, and the deposit now appears as “cancelled” in the app.

I contacted 1Win customer support regarding this issue, but I have not received any response so far. This situation is very concerning, as my money is stuck despite the transaction being successfully completed on the bank’s side.

I request that the ₹2000 be refunded back to my SBI bank account as soon as possible for this transaction, or that the issue be resolved promptly so that my funds are properly credited without further delay.

April 8 6:07 PM (57 minutes after complaint)

Hello! We would like to request your ID in order to verify your account. Could you please provide it in your reply? We were unable to locate your account using the email address you provided. Thank you for your understanding. Best regards, the 1win Team.

April 14 5:02 PM

Hello! Thank you for the clarification. We are glad to confirm that the deposit in question was successfully credited to your gaming account, the funds are available to be used on the platform. We thank you for waiting and hope you have an enjoyable experience on our platform.

Similar Complaints

1win Deposit Marked Cancelled but ₹1,000 Not Refunded

Kunal
Kunal
1win
March 23 9:11 PM476

I am writing regarding an issue with a canceled deposit on my 1win account (Account ID: 355722814). On March 23, 2026, ...

1win Deposit Failed After Successful UPI Payment—No Refund Yet

Abhay
Abhay
1win
March 28 10:16 AM322

I’m writing about an unresolved issue involving a canceled deposit on my 1win sports betting account (Account ID: 356204...

1win 1200 UPI Deposit Debited But Marked Cancelled

Vansh
Vansh
1win
February 11 9:26 PM520

On 11 February 2026 at around 10:29 PM, I made a deposit of 1,200 rupees to my 1win account (account ID: 345376***) usin...

2 Supports

1win Deposit Not Credited – ₹2,000 UPI Payment Missing

Anku
Anku
1win
April 5 12:24 PM511

I made a deposit to my 1win account (gaming ID 99569486) on March 31, 2026, at approximately 9:47 PM. The payment of ₹2...

1win Deposit Not Credited After SBIPAY UPI Payment

Sagari
Sagari
1win
February 21 5:19 AM469

I made a deposit of 9,000 INR to my 1win account on 11/02/2026 at around 3:44 p.m. using SBIPAY UPI. The amount has been...