I am writing regarding a wrongly settled Euroleague sports bet on 1win and I request an urgent manual review of bet ID 222714***. On April 1, 2026, I placed a 17.00 AZN single bet on the Euroleague game between Bayern Munich and Fenerbahce. My bet was on “Total (incl. OT), Over 165.5” at odds of 1.83. I followed the match on a popular live-score application on my phone, where the game ended 88–80, which makes a total of 168 points. Based on this score, my Over 165.5 bet should clearly be a winning bet. However, when I logged into my 1win account on April 1, my betting slip was marked with a red “X” and settled as “Lost,” showing a final score of 85–76, which is only 161 points. There is an obvious discrepancy between the score used by 1win to settle my bet and the score shown on the live-score source I was following. This situation creates the impression that points are being “removed” from the game in your system so that players lose their bets, which is unacceptable and severely undermines my trust in the platform. I request that you urgently carry out a manual review of bet ID 222714*** including verification of the official final score of the Bayern Munich – Fenerbahce Euroleague match, and correct the settlement of my bet accordingly. If the official result confirms that the total points were 168, I expect my bet to be recalculated as a win and my rightful winnings to be credited to my account without delay.
I deposited money on 1win, placed several bets, and after they settled, I wagered ₺5000 on the Vefa vs. Eskişehir basketball game (under 120 points). My bet was confirmed, and I navigated to another page. But when I checked back later, the bet had vanished—it was nowhere to be found! I contacted cu...
I placed a live bet on 1win, it was accepted and won, yet my winnings were never credited to my account. Instead, my bet slip now shows as lost, even though the match outcome was in my favor. When I contacted live support, they gave me the usual response: “We have forwarded your issue to the techni...
I have an account on 1win with ID 331672791. On April 4, 2026, I placed two bets with bet IDs 224054448 and 224054076. I won both bets, and the total winnings of 3,000 INR were correctly added to my 1win account balance. After that, I initiated a withdrawal for this amount. However, while the withd...
I am writing to report an issue I experienced with a single bet I placed on 1win. I staked 3,400 on a hockey game, selecting the -1.5 spread. I am ver...
