Zula 250000 ZA Not Delivered After Payment
On 8 September at around 16:40, I purchased 250,000 Zula ZA from hesabımtrshop, paying ₺2,100 via QNB Finans. I expected to receive an E-PIN or a similar code that I could use immediately, but neither such a code nor any ZA was delivered to me. At first, I was told that it would be delivered the same day, but later this was changed to “within 15 days”, and then they kept making excuses. In addition, the account was also taken from me and at the end of this process I was left with neither ZA nor a usable account, while my money was not returned. I am attaching the WhatsApp correspondence that shows the discussions I had with the @hesabimtr account. On the site, my order was shown as “delivered”, but afterwards they closed the page in a way that prevents taking screenshots and accessing information, which makes me think it is only for the purpose of deceiving people. Everything related to the order on the site is now closed and I cannot even get a screenshot of it. I consider this situation to be deceptive and I feel that I have been defrauded. I request that my payment of ₺2,100 be urgently refunded to me. I also want this incident to be visible so that other people are not victimized in the same way.
