Travel Town Took My Money, Gave No Items! I Demand a Full Refund Now

I am absolutely furious and utterly disappointed with my recent experience playing Travel Town. I made an in-app purchase for ₺180, expecting to receive the items as advertised, but the game completely failed to deliver. The moment I completed the transaction, the money was withdrawn from my account, yet the promised goods never appeared. I’ve been left with absolutely nothing except a hole in my wallet. This is not just a minor glitch; it is a complete failure of your system and feels like an outright theft.

I have the official bank receipt confirming the deduction, so there is undeniable proof of my payment. It is incredibly frustrating to be a paying customer and be treated this way. My enjoyment of the game has been completely overshadowed by this infuriating situation. This experience has destroyed my trust in your application and its developers. I expect a company that accepts real money from its users to have a reliable system in place.

I demand an immediate and full refund of my ₺180. I am not interested in excuses or technical jargon. I want my money returned to my account without any further delay. I have my transaction record ready as proof and expect you to take this complaint seriously and rectify your error promptly.