I am absolutely furious and utterly disappointed with my recent experience playing Travel Town. I made an in-app purchase for ₺180, expecting to receive the items as advertised, but the game completely failed to deliver. The moment I completed the transaction, the money was withdrawn from my account, yet the promised goods never appeared. I’ve been left with absolutely nothing except a hole in my wallet. This is not just a minor glitch; it is a complete failure of your system and feels like an outright theft.
I have the official bank receipt confirming the deduction, so there is undeniable proof of my payment. It is incredibly frustrating to be a paying customer and be treated this way. My enjoyment of the game has been completely overshadowed by this infuriating situation. This experience has destroyed my trust in your application and its developers. I expect a company that accepts real money from its users to have a reliable system in place.
I demand an immediate and full refund of my ₺180. I am not interested in excuses or technical jargon. I want my money returned to my account without any further delay. I have my transaction record ready as proof and expect you to take this complaint seriously and rectify your error promptly.
I am absolutely furious and in complete shock with Travel Town! I spent ₺380 on in-game moves, and while the money was clearly deducted from my account, I received absolutely none of the moves I paid for. I even tried closing and reopening the game multiple times, thinking it might just be a delay, ...
I’m shocked and incredibly disappointed with Travel Town. The game kept showing “payment failed” messages whenever I tried to make an in-game purchase. But later, I was stunned to find out that a total of ₺700 had been deducted from my mobile account. How can this happen when no confirmation was sho...
I’m extremely frustrated with the Travel Town game. I attempted a few in-game purchases, but each time I got a “payment failed” message. Thinking the transactions didn’t go through, I tried again—only to later find out that a total of ₺700 was charged to my phone line without my knowledge or consent...
I am absolutely outraged by Travel Town's and their customer service's predatory and completely unreasonable refund policy. My younger sibling downloaded the game on my phone and, without my knowledge or permission, made multiple in-app purchases, charging a significant amount of money to my account...
Today, I noticed that 300₺ was withdrawn from my bank card for a transaction linked to an app called Toptop Games, which I have never installed, used, or authorized. In my banking transaction details, the description clearly shows “Toptop Games”, and I only received an SMS notification about the cha...
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