I scheduled a tour for a rental on Zillow, but the landlord canceled last minute and now won’t respond to my messages, what should I do?

If your landlord cancels a tour at the last minute and isn't getting back to you, reach out to them again using their preferred way of communication, whether that's by phone, email, or a messaging app. Politely inquire about the cancellation and express your continued interest in the property. Persistence may help you get a response.

Make sure to review your message again. Check your messages to make sure you gave the right contact info and that the appointment details are easy to understand. This might clear up any possible mix-ups.

If you can't get in touch with the landlord, just reach out to Zillow's customer support for help. Get ready to share information about the property, the planned tour, and how you've tried to reach out. If the landlord isn't getting back to you, check out other listings or think about teaming up with a real estate agent to find some good options.

Do you have another way to solve it? We'd love to hear from you in the comments.