My Zepeto account was banned without notice, what steps should I take?

If Zepeto banned your account again without notice;

• Contact Zepeto support immediately via the in-app Help Center or official support website and state that your account was banned again without explanation
• Provide your username, registered email, previous ban reference (if any), ban date, device/region, and screenshots of the ban message

Ask them to;

• Explain why your account was banned again and which rule or system action triggered it
• Review your account history, especially if a prior ban was already resolved
• Allow you to submit or reopen a formal appeal and request account restoration

If the problem persists;

File a complaint on Xolvie to seek transparency, a fair review, and account recovery