My ZEPETO account was suddenly suspended and disabled today without any valid reason, and since then, I have been completely blocked from logging in. I have not received any email or in‑app notification from ZEPETO explaining why my account was suspended or banned, so I have no information about the alleged violation. After noticing that my access was blocked, I tried to contact ZEPETO support. I was not able to reach support through the in‑app options or by email, so I went to the main ZEPETO website and submitted a support request there to report that my account was falsely disabled. I respectfully request that my account suspension be lifted immediately and that my account be fully restored. In addition, I would like the decision to be reviewed and a clear explanation provided regarding the reason for the suspension, as I believe this action was taken in error.
My WePlay acount has been banned without any valid reason. I’ve spent an enormous amount of time, effort, and resources on this platform. All my dedication and progress were wiped out in an instant, and I’ve been left in the dark. I did not violate any rules, and I am certain there has been a misund...
I have been unable to log in to my Zepeto account for approximately 20 days. My username is “merybest,” and when I try to log in normally using my username and password, I receive a message saying “Your account has been temporarily locked,” and I cannot access my account in any way. I have always l...
I have been using the WePlay application, and about one month ago, my WePlay account was suddenly banned without any clear reason. Since then, I have not been able to access my account, and this situation has been ongoing for approximately one month. I tried to reach WePlay support about this ban, b...
On November 16, I was unable to log into my WePlay account. It appears that someone falsely reported me, and my account was permanently banned without justification. When I try to access my account, I receive an error message and cannot log in at all. I contacted WePlay customer service, but they as...
I opened a WePlay account and, after facing a ban, my email was handed over to an admin who successfully removed the ban. However, when I later tried to log in using my phone number, I encountered a serious problem: I can no longer access my account. This situation is extremely urgent because I had...
Comments