Zepeto Permanently Bans Account Over Harmless Swimsuit Prank Between Friends
My Zepeto account under the username ~tuna~ was permanently banned despite me having zero bad intentions. I believe my account was closed simply because I wore a swimsuit as a joke with a friend. I did not engage in any profanity, insults, harassment, or rule violations.
I have spent approximately $174 on this account to date and have invested a lot of time into it over the years. I have been unable to access my account for about 5 months, which has caused me both financial and emotional distress. I filed an appeal through the app, but I received no response whatsoever.
I feel that a permanent ban is an excessively harsh punishment, given that I committed no serious rule violations and was merely joking around with friends. I demand that my account be reviewed, that the permanent ban be lifted, and that my profile be fully restored. Once my account is unbanned or if they wish to update me, I ask that they contact me at 0531*****85.
Progress
My Zepeto account "~tuna~", which I have been using for a long time, was banned about 7 months ago because I wore a swimsuit. I wore that outfit only as a joke on my friend; I never used it with malicious intent nor engaged in any profanity or harassment.
I believe my account has been unfairly banned for about 7 months, and I have been repeatedly appealing. Despite submitting numerous requests through the app and via my registered email address [email protected], my account remains closed and I have not received a definitive response.
I request that this account, which I have invested effort into, be reviewed again, reinstated, and that the ban decision be reconsidered.
