I am writing regarding the permanent ban of my ZEPETO account with the username “Defnotlayla2***” which was banned on March 7th, 2026 for alleged sexual and nudity content. I was extremely surprised and upset to see that my account had been banned, because I did not knowingly share or intend to share any such content. The inappropriate video that caused this issue was posted by my sister, who accessed my phone without my knowledge or permission. I was not aware that this content had been uploaded to my ZEPETO account until I saw that my account was permanently banned. As soon as I understood what had happened, I submitted both a request and an appeal to explain the situation, but unfortunately both were rejected and my account remains permanently banned. I understand and respect ZEPETO’s community guidelines and the importance of protecting users from inappropriate content. However, in this case, the violation did not reflect my usual behavior or intent, and it happened without my consent. I would never knowingly post sexual or nudity content, and I am ready to immediately delete the video and ensure that such a situation does not occur again. I kindly request that you review my case once more, taking into account that the content was posted without my knowledge, and fully lift the permanent ban on my account. I wish to have my account restored so that I can delete the inappropriate post myself and continue creating appropriate content for everyone in line with your rules.
My ZEPETO account was suddenly suspended and disabled today without any valid reason, and since then, I have been completely blocked from logging in. I have not received any email or in‑app notification from ZEPETO explaining why my account was suspended or banned, so I have no information about the...
My ZEPETO account was permanently banned on 02/21/2026 after being flagged for unusual purchase activity and categorized under scams or fraud. I want to clearly express that I did not engage in impersonation, fraud, manipulation, or any intentional violation of ZEPETO’s Community Guidelines. The pur...
I have been an active WePlay user for more than 225 days, and I have always tried to play fairly and follow the platform’s rules. However, on February 13, 2026, my account with WePlay ID 797311507 was suddenly blocked. This has been very upsetting because I can no longer enjoy the game that I have b...
I’m writing to file a complaint regarding my WePlay account (ID: 78809413), which was banned for 6 days without any clear reason. I didn’t violate any rules, didn’t engage in inappropriate behavior, and still, my account was suddenly restricted. I use the app actively and responsibly, so this kind ...
I have been using my WePlay – voice chat & games account (ID: 520969864) on an Android device for a few weeks, and on 21 January 2026, it was permanently banned. I had never received any prior warning or penalty on this account before the ban. According to what happened, my friend mistakenly used ab...
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