Zepeto locked my account without explanation, how can I contact support?

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Xolvie
Xolvie Resolution Specialist January 02, 10:01 am

If Zepeto locked your account without explanation;

• Contact Zepeto support via the in-app Help Center or official support website and state that your account was locked without notice
• Provide your username, registered email, device/region, date you noticed the lock, and screenshots of any error or lock message

Ask them to;

• Explain why the account was locked and which rule or system action triggered it
• Verify account ownership and review your account activity
• Restore access or guide you through the official appeal or verification process

If the problem persists;

Consider filing a complaint on Xolvie to raise awareness and pursue a resolution.

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