Zara Marked the Order as Delivered but I Never Received It

September 2, 2024 1:58 PM62

"My order 53391285275 appears to have been delivered. But I never received the cargo. Also, the cargo company never contacted me. " On 27.08.2024, I submitted this complaint on the Zara WhatsApp line. They said they would find a solution, but there is still no solution. They say they are constantly being examined, but they do not provide any information about the process. Strangely, a situation that will be revealed even when it is checked whether the cargo company has contacted me in a very simple way cannot be solved for so long. Zara's customer contact center is extremely extremely bad.

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