We've been looking for a very important item for the past two days, and it looks like the Zara store in Forum Bornova has it in stock. My husband took time off from work and drove a long way to the store, only to find out that the item he wanted was sold out. When they asked if they could buy it somewhere else, they were told to check the website. It's clear that the number of items in stock on your website is wrong. In this age of technology, the product should be taken down as soon as it is no longer available. Thank you for making us waste our time, Zara. This kind of customer dissatisfaction doesn't fit with how people think of your brand.
It's kind of surprising that a big brand like Zara is having trouble with product supply. So, get this - on the day of delivery, the shipping company said they couldn't drop off the package at my place and ended up sending it back. Can you believe that? So, I contacted Zara and they're telling me th...
After spending countless hours on Zara's online platform, I was able to successfully purchase the highly sought-after pair of shoes, all while sacrificing a good night's sleep. Surprisingly, three days later, I received a message informing me that my order had been canceled. This situation is comple...
Zara hasn't communicated well with me in the past, which has made me very unhappy with my purchases there. When I buy something that is in stock, it is very annoying that I sometimes get a different color than I wanted. We haven't been able to find anyone who can help us, so we have to deal with the...
I am writing to express my disappointment with the recent customer service experience I encountered at your Zara store located in Zorlu Center. Earlier today, I called the store to inquire about the availability of a specific product in stock. Unfortunately, the individual who answered the phone res...
I condemn Zara for falsely writing that all products are sold out within 5 seconds in order not to go on Black Friday sale and sell them at a discount. If you do not want to sell them at a discount, do not enter the sale. Then, there is no Zara where we are, let's go to the store door and do the sho...
Comments