I Did Not Receive My Order From Yemek Sepeti

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September 13, 2025 7:22 am
18

On September 12, 2023, at 22:31, I placed a chicken döner order through Yemeksepeti from Kral Döner in Konya Bosna. My order number is g3jc-weo2. I paid ₺391.98 by credit card, but my order was never delivered. When I contacted customer service, they said the courier had left the order at my door, yet there was nothing there. I have never experienced such an issue before. Since my order never reached me, I am requesting a refund.

September 15, 2025 3:46 pm (2 days after complaint)

Hello, Thank you for your feedback. We will add your report to our records and carry out the necessary checks. You can contact us through the Help Center for your requests. Yemeksepeti User Solutions

Ethem
Ethem
September 15, 2025 9:10 pm

I was requesting a refund, but your courier delivered it to another address or it was never delivered. You informed us that your courier said it was delivered to G block, apartment 5, but we did not receive the food. Please complete my refund.

Ethem
Ethem
October 16, 2025 1:14 am

My money still hasn't been refunded.

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