On Thursday, September 11, at 14:40, I placed an order through Yemeksepeti from Burger King for a menu (#y59i-xp2i), to be delivered to Beştepe Yaşam Caddesi, Ankara. The order was never delivered, yet the amount of ₺300.99 I paid has not been refunded. When I contacted Yemeksepeti customer service, I was told the order was marked as delivered, but no solution was offered. Despite clearly stating that I did not receive the order and explicitly requesting a refund, I was given no assistance. As a result, I have neither received the product nor the refund. This has caused serious inconvenience and represents a clear service failure. I request the immediate refund of ₺300.99 and expect urgent attention and a prompt resolution.
On October 9, 2025, at 16:16, I placed an order through Yemeksepeti. I carefully entered my delivery address and all necessary details while placing t...
On 07/09/2025, I placed an order from McDonald’s through Yemeksepeti, but many of my items and side products were missing upon delivery. I immediately reported the missing items through the app and requested a refund. However, even after 18 days, the ₺1,050 refund has still not been made to my bank ...
I placed an order through the Yemek Sepeti app at 01:33 from the Kastamonu Kuzeykent Komagene restaurant, but my order was never delivered. I haven’t been able to get a refund in any way. I waited for over an hour thinking there might be a delay, but no one showed up or contacted me. The restaurant ...
On October 10, 2025, at 12:39 PM, I placed an order through Yemeksepeti from Burger King to my address in Üsküdar, İcadiye Mahallesi. My order was completely wrong — the delivered meal had nothing to do with the menu I selected. None of the items matched what I had ordered. I reported the issue to a...
My order on Yemeksepeti was never delivered. Despite informing the support team, it was still marked as “delivered” in the system and my refund was denied. I paid for a service I did not receive and was left completely dissatisfied. This situation is unacceptable. Order number: e9yy-fqox I request a...
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