I canceled my Yapı Kredi World credit card via phone banking on January 13, 2026, and during the cancellation I explicitly requested both the closure of my card and the complete reset of my customer credit limit. While the card itself was canceled, my customer limit still remains active in the system and has neither been closed nor reduced. Each time I contact customer representatives, I am told that the system is giving an error, yet no action is taken to address the inconvenience caused by this technical issue. I was contacted again today and repeated the same request, but once more my customer limit was not reset, with the same system error cited as the reason. I currently have installment balances of approximately ₺27,000, and because my customer limit has not been closed, I am unable to increase my customer limit at another bank and cannot properly manage my financial planning. I do not accept that Yapı Kredi’s internal system problem is being used as a justification for failing to fulfill my request. Since my credit card has already been canceled, I demand that my customer credit limit be fully reset as soon as possible and that this situation be clearly and formally explained to me in writing.
I've tried a bunch of times to ask for a higher credit limit on my Yapı Kredi Bank credit card, but they keep saying no. No matter how hard I try to show that I'm good with my credit card and really need a higher limit, they keep saying no. but why? I also went ahead and applied for a bump in my cr...
Hello, I inadvertently extended the terms of the loans I obtained from Yapi Kredi Bank, leaving me unable to pay the interest payments. When I called the call center, they assured me that they would cancel it the next day. Even though I do not want the payment to be extended, the representative info...
I converted my İş Bank credit card into 12 monthly payments. I consistently paid ₺7,612 every month, always on time, in full, and frequently even exceeded the required amount. On July 1, 2025, I settled the remaining balance ahead of schedule and fully closed the debt. Unfortunately, my credit card ...
Since March 17, 2025, my ininal card has been deactivated without any explanation. There is a balance of ₺15,830 on the card, and I have no way of accessing this money. Despite calling customer service multiple times, I have not received a clear answer, and my issue remains unresolved. This amount i...
For 15 years, I've been using a Yapı Kredi Bank credit card, and despite my loyalty, they have stubbornly refused to increase the credit limit beyond ₺7,500. This limitation forces me to pay extra for over-limit purchases. Recently, I inadvertently placed an order for a product, and when I tried to ...
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