On April 3, 2025, at 11:54 PM, I received a notification that a transaction of ₺169 was made from my digital credit card, originating from London. Realizing it was a case of fraud, I immediately contacted Yapı Kredi Bank and had my card canceled, followed by submitting a dispute for the charge. However, a few days later, despite the transaction being international, the amount was still reflected as a debt on my account. I remain concerned about the lack of security and fear experiencing a similar issue again. I’m also worried that the bank did not take this matter seriously, given that they still charged me. Please improve your security measures and have your team address this issue. This should not be handled so lightly. I request that the amount be removed from my account balance.
Hello, on April 2, 2025, an unauthorized charge of €396 (around ₺13,700) was made on my credit card under the name BKG*Hotel at Booking.com, without my knowledge or permission. I did not make this transaction and was not booking any accommodation at the time. I immediately contacted Yapı Kredi Bank...
On August 10, 2025, I discovered that a charge of €1,206 (₺58,950) had been made to my Yapı Kredi Bank credit card without my knowledge or consent. This transaction occurred without any reservation or purchase made by me on Booking.com. I have never authorized this payment, and there was no email, S...
On August 13, 2025, at 11:08:50, an unauthorized charge of 2,378.71 TL was made on my Yapı Kredi World credit card (last four digits: 3881) under the name “Hotel at Booking.com” in Amsterdam. My card was physically with me at the time, and I did not make any hotel reservation, purchase, or transact...
On March 19, 2025, my Yapı Kredi Bank credit card was charged €960 by “bkghotel at booking.com”—a transaction I never authorized or initiated. What’s even more troubling is that Yapı Kredi, which normally sends SMS alerts and verification codes for even the smallest purchases, didn’t notify me in an...
On November 17, 2025, I received a notification stating that a total of 3,031 TL worth of transactions had been made through TikTok using my Yapı Kredi bank card. These transactions were carried out completely without my knowledge, consent, or authorization. As soon as I noticed the issue, I contac...
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