For the past 20 years, I have been a loyal user of Yapi Kredi Bank's credit card. Every year, I've been charged an annual fee, but whenever I reached out to customer service for a refund, they would promptly reimburse me. However, this year, they shocked me by charging an exorbitant 404 TL as an annual fee and suggested that I apply to the Arbitration Committee for a refund. It's incredibly frustrating because I've been a source of profit for them for years. Why should I have to go through this lengthy process? What justifies this sudden increase in the annual fee? I firmly demand a refund for this unjustly charged amount.
On September 3, 2023, my Yapi Kredi World credit card with the number 492130******7359 was charged 404 TL as an annual card fee. However, I was never informed of this fee when I received the card. In this regard, I would like to point out that, according to the Consumer Law of May 28, 2014, Article ...
Yapi Kredi Bank charged me 404.50 TL as an annual fee for my Yapi Kredi Gold credit card on June 14, 2023. I request that this annual fee be canceled immediately, in accordance with the regulations, and without any additional conditions. Credit card issuers must offer a card type that does not have ...
On September 13, 2023, my Yapi Kredi World Card, ending in 1815, was charged a membership fee of 404.50 TL. In accordance with the following legal provisions, I request the cancellation and refund of this fee without any further conditions: "Consumer Law, May 28, 2014, Article 31 Paragraph 3: Card-i...
I just saw a charge on my Yapı Kredi credit card for 404.50 TL for the annual card fee. The charge has the number 6040 and the date of November 24, 20...
I have been using an Akbank credit card for four years. Despite my card being fee-free, a fee of ₺796.50 was charged as an annual fee. When I spoke with customer service, they admitted that the fee should not have been charged. However, they offered to refund it only if I agreed to keep the card for...
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