As a Yapi Kredi Bank customer living in an earthquake zone, I have faced unfair interest deductions for two separate billing periods, despite the deferment of credit card debt payments in such zones. Frustrated by the lack of response from customer service representatives, I contacted the Banking Regulation and Supervision Agency (BDDK). The agency stepped in, and the two deductions were reversed. However, deductions were made again in the most recent month, and once again, I was unable to obtain a satisfactory response from a customer representative. It's unclear that previous deductions were canceled under the same circumstances, but the most recent deduction is still pending. It is clear that the bank's officials are incapable of discovering the truth unless pushed, or their perspective has become so distorted that they can deduct 178 lira from a loyal customer of 30 years who is already burdened by the earthquake. I must say, unjustly. It is unfair to make deductions under the same circumstances if previous deductions were canceled. As a result, I will contact the BDDK once more and file a complaint with the Consumer Arbitration Board for a refund, including legal interest. The purpose of writing this is to shed light on the bank's plight. If I can close my debt, I will say damn it and close my account...
I hope we never face such a devastating disaster in our state and country again. Yapi Kredi initially assured us that during the earthquake months, they would postpone our debts without charging any interest. However, months later, I discovered that period interest had been added to my account. It's...
folks, gather 'round because I've got a bone to pick with Yapı Kredi Bankası, seriously, I've never seen a bank so eager to suck its customers dry. here's the deal: they happily collect that credit card annual fee, no questions asked. But when it comes to canceling the card, suddenly, they're all a...
I've had to deal with Yapi Kredi Bank several times as a result of an incorrect transaction I made. Unfortunately, the solutions they've proposed have always worked against my best interests. Despite following the advice of their customer representative and attempting to rectify the situation, they ...
Hello there, Yapi Kredi Bank. Unbeknownst to me, on October 9, 2023, you deposited the proceeds from the sale of my investment lots into my account twice. I used the funds to pay off my debts. However, your actions, which resulted in a negative balance in my investment account and the blocking of my...
Yapi Kredi Bank, despite the obvious suspicious nature of the transaction being in provisional status, is leaving me as a victim. On July 4, 2023, I accessed the vehicle damage inquiry system online and was directed to the Interactive Tax Office to pay a fee of 10 TL. However, when I saw that instea...
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