My credit card showed an available balance of around 60 tl the other day. However, when I checked my statement today, it had dropped to around -110 tl, with no transaction details to explain the drastic change. When I contact customer service, they claim it's because of a cash advance, despite the fact that I haven't exceeded my usage limit. I'm perplexed as to why I should pay more when I haven't exceeded my allotted limit. I need a resolution right now. Please resolve this issue for me as a salaried customer with multiple credit cards. This situation has left me frustrated and perplexed, as I cannot understand what is causing this negative balance. Clear communication and prompt resolution from my credit card provider are critical to assuaging my concerns and ensuring the accuracy and transparency of my financial transactions.
Hello, my credit card has a total limit of ₺40,000. Yesterday, I deposited ₺40,072 to clear the outstanding balance. When I called customer service, they informed me that since I had made installment withdrawals, I needed to spend ₺75-100 for the early repayment to take effect, so I made the purchas...
I've tried a bunch of times to ask for a higher credit limit on my Yapı Kredi Bank credit card, but they keep saying no. No matter how hard I try to show that I'm good with my credit card and really need a higher limit, they keep saying no. but why? I also went ahead and applied for a bump in my cr...
I have been facing multiple unresolved issues with my Akbank credit card. Despite having a ₺49,000 limit, the sum of my outstanding balance and available credit shows as ₺54,500, even though no annual fee or interest has been applied. Akbank representatives acknowledge the inconsistency and file int...
My credit card was under restructuring, and I fully repaid the debt early. However, my card is still blocked for use, and there is also a remaining positive balance on it. I have contacted customer service, live support, and even the regional branch multiple times. Every single time, I receive the s...
An employee from TEB bank presented me with a credit card that offers a cash advance with 0% interest on installments. Once I reported a problem, they promptly addressed my concerns and increased my credit limit. They assured me that I could now take advantage of the 0% interest installment cash adv...
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