My credit card showed an available balance of around 60 tl the other day. However, when I checked my statement today, it had dropped to around -110 tl, with no transaction details to explain the drastic change. When I contact customer service, they claim it's because of a cash advance, despite the fact that I haven't exceeded my usage limit. I'm perplexed as to why I should pay more when I haven't exceeded my allotted limit. I need a resolution right now. Please resolve this issue for me as a salaried customer with multiple credit cards. This situation has left me frustrated and perplexed, as I cannot understand what is causing this negative balance. Clear communication and prompt resolution from my credit card provider are critical to assuaging my concerns and ensuring the accuracy and transparency of my financial transactions.
I've tried a bunch of times to ask for a higher credit limit on my Yapı Kredi Bank credit card, but they keep saying no. No matter how hard I try to show that I'm good with my credit card and really need a higher limit, they keep saying no. but why? I also went ahead and applied for a bump in my cr...
I have been facing multiple unresolved issues with my Akbank credit card. Despite having a ₺49,000 limit, the sum of my outstanding balance and available credit shows as ₺54,500, even though no annual fee or interest has been applied. Akbank representatives acknowledge the inconsistency and file int...
An employee from TEB bank presented me with a credit card that offers a cash advance with 0% interest on installments. Once I reported a problem, they promptly addressed my concerns and increased my credit limit. They assured me that I could now take advantage of the 0% interest installment cash adv...
Every 15 days, ₺1500 is consistently taken from my credit card, and the bank is unable to give a straightforward explanation. Every time I submit a complaint, they generate a service request but fail to follow up. On my recent call, they stated that I had opened another credit card, which the bank s...
Hello I am T***. I phoned your bank following a conversation with one of your staff, who informed me that I had no outstanding balance on my credit card, therefore I closed the card. However, for the last month, I've been receiving calls indicating there is an 80-day overdue balance, and now I'm bei...
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