Yandex Did Not Give Me the Discount Code After Campaign

Yunus
September 16, 2025 12:31 PM41

As part of Yandex's Migros discount code campaign, we opened an account with my wife's mobile phone number and completed the verification process. As a condition of the campaign, we used Yandex as the default search engine in Google Chrome on both our Windows and Android devices for over a week. Despite this, we were not provided with the ₺150 Migros discount code promised through the campaign. I contacted Yandex customer service to report the issue, and a support ticket was opened with Ticket #25073021224446527. However, instead of resolving the issue, I was asked to send a screenshot. Since screen recordings are not available for 72 hours as required by the campaign, this request is unrealistic and unsolvable. I demand a resolution to my grievance and the swift delivery of the Migros discount code we are entitled to under the campaign. I also request a clear and satisfactory explanation of the campaign terms and conditions and the process.

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