Wolt canceled my order after payment, how can I get a refund?

If Wolt canceled your order after payment,

Review your order details first;

• Check:
– Order confirmation
– Cancellation notice
– Payment receipt
– App notifications

• Look for:
– The reason for the cancellation
– Refund status
– Estimated refund timeframe
– Any compensation or Wolt credit offered

Gather evidence;

• Save copies of:
– Order confirmation
– Payment receipt
– Cancellation message
– Any communications from Wolt

• Keep:
– Order number
– Transaction ID
– Bank or card statements
– Support conversations

Verify your refund status;

• Confirm:
– Whether the refund has already been initiated
– Whether the payment is still pending or completed
– The original payment method used for the order

Contact Wolt support;

• Request:
– Confirmation that your refund has been processed
– The expected timeframe for receiving the refund
– A transaction or refund reference number
– A cash refund to your original payment method if applicable

If resolution stalls, consider filing a complaint on Xolvie for added leverage.