I had a flight with Wizz Air Malta on Thursday, January 9, 2025, from Rome, Fiumicino International - Leonardo Da Vinci Airport. The staff at the counter were extremely rude, unfriendly, and acted in a very condescending manner, misunderstanding everything. I have never encountered such disrespectful and uncivilized employees in my life. They never smile, don’t even say "hello," and don’t look you in the eye. The customer service I received from them was the worst I’ve ever experienced. They were talking to each other in Italian and were not considerate of the fact that not everyone in Italy may speak the language. The manager, a rude man with black hair and glasses, who was present that day, was very unhelpful and did not assist us at all. He caused difficulties with our flight and acted in a bullying manner.
Wizz Air is by far the worst airline I have ever flown with. I have traveled with many airlines, but this was my first and last experience with Wizz Air. I have never encountered such poor service in any of my previous flights. One of the most frustrating policies is that if you don’t complete onli...
On April 11, 2025, I was scheduled to fly from Istanbul Airport to London Gatwick on a Wizz Air flight departing at 04:35. I completed all my check-in procedures without any issues — my bag was accepted, my boarding pass was issued, and no one said a word about any problem with my luggage, including...
On November 19, 2024, I had a Budapest-Larnaca flight booked for two people with Wizz Air. The night before, on November 18, I completed the online check-in and even purchased seats (31A & 31B). However, when we arrived at Budapest Airport, we were told that our online check-in was not recorded. We...
Wizz Air has been the most frustrating airline experience I’ve ever had. I ended up paying more for the check-in fee than I did for the actual plane ticket — and that’s not an exaggeration. My flight wasn’t even ₺4,000, yet the amount they charged me just to check in was outrageous. I tried to chec...
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