Even though I chose the top-tier plan and the unlimited package, I've noticed that my points are still not enough. I've been a loyal customer who pays their bills on time every month for seven to eight months, and I expect to be rewarded for my service. When I recently called your customer service, they told me that they couldn't help me right away and that I would have to wait until the new year. This situation makes me sad, especially since the prices of devices are about to go up. It looks like I might have to cancel my subscription and switch to a different service provider if the problem isn't fixed quickly. I want you to do something concrete to help me get more points and solve this problem. I think that my loyalty and on-time payments deserve a better answer. Thank you for understanding and taking care of this issue right away.
the prices for changing packages right now are way too high. I'm actually thinking about straight up canceling my subscription. while trying, noticed that your customer service hours are a bit inconvenient. Can you reach out to me so we can chat about canceling or changing my package? could you ple...
I happen to face an ongoing issue with Vodafone as they have failed to cancel my paid additional package. Last month, I purchased an extra package, and this month it hasn't been canceled, forcing me to continue with unwanted charges appearing on my bill. Tomorrow, on December 1st, my bill will be up...
As my time with Vodafone draws to a close, I can't help but feel worn out by the recurring frustrations I've encountered year after year. I'm fed up with the burden of high tariffs, the never-ending price hikes on my current plan, and the frustrating lack of clarity regarding available sub-packages ...
For the past six months, I've had sluggish internet from Vodafone. If this problem persists, I will cancel my subscription without penalty. I'm constantly having the same issue, and I'm sick of rebooting my phone. It's disappointing that Vodafone isn't resolving these issues; they only seem to know ...
I have an unlimited package that covers all of my bills, and I'd like to clarify that there is no information about speed limits in the package details. My internet connection is unbelievably weak despite being right next to a cell tower. Let me give you an example: my signal bars are full, I have e...
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