Vodafone Must Review My Line's Score and Do Us Good

Serhat
Serhat
Vodafone
November 28, 2023 1:21 PM46

Even though I chose the top-tier plan and the unlimited package, I've noticed that my points are still not enough. I've been a loyal customer who pays their bills on time every month for seven to eight months, and I expect to be rewarded for my service. When I recently called your customer service, they told me that they couldn't help me right away and that I would have to wait until the new year. This situation makes me sad, especially since the prices of devices are about to go up. It looks like I might have to cancel my subscription and switch to a different service provider if the problem isn't fixed quickly. I want you to do something concrete to help me get more points and solve this problem. I think that my loyalty and on-time payments deserve a better answer. Thank you for understanding and taking care of this issue right away.

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