I'm having a problem with Vodafone because they made changes to my tariff. I've been calling them several times since Saturday to change my tariff, and they keep telling me it will take 30 days to make the switch. Even though I've done everything I'm supposed to, they're not approving my request to change my tariff. Instead, they're telling me I have to wait for 30 days before they'll consider it. Hey Vodafone, you need to find a solution to my problem ASAP or else I'm gonna have to switch to a different operator. I've been a loyal customer for 15 years, so don't make me leave.
I called Vodafone's customer service on October 14th to ask them to change my monthly plan to a pay-as-you-go plan. Even though they said they would handle the situation, it's been 10 days and nothing has happened yet. I've called them many times, but the problem still isn't fixed, and their custome...
I've been a long-time Vodafone customer, but I'm now facing an unjustifiable tariff increase. They want to charge a whopping 235 TL to renew my plan, ...
My issues with Vodafone's customer service never seem to end; they say they will call me back, but they never do, and they change my plan without giving me any prior notice. I've grown weary of making attempts to get in touch with them, and they don't appear to get weary of staying away from me. I h...
For 1.5 months, Vodafone has not refunded my money that it has obtained by unfair gain. They change the tariff by calling without my approval (my mother uses the line), although my mother said that my daughter does not have a daughter and I do not understand, as if it was not enough, my money, which...
such a nightmare trying to cancel my Vodafone line for the past 3 weeks. Every time I call customer service, they promise to cancel it, but the cancellation just doesn't seem to go through. They keep charging me for the service that I don't even want! I've lost count of how many times I've tried to ...
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