I use wise since 2021, I regularly send money. This time they wanted my source of wealth documents. I told them I have a self-employed pharmacy in Turkey and a company in UK. They wanted my dividend voucher but in Turkey, there is no such thing as in UK so I sent them my last three months bank statment, and my taxes but they did not accept all of these. And then I wanted to send it to my first account which at first I sent to them. They closed my bank account and held 50000 tl in account for almost two weeks and they want me wait for more 30 working days . This is nonsense. If you do not believe the documents and me then send it to my Turkish Iş Bankası account where I sent it to you at first immediately.
I’m extremely frustrated with Wise. On April 25, 2025, I made two transfer requests from my international account to my account in Turkey. Due to a mistake on my end, the funds didn’t arrive. As soon as I realized the issue, I immediately contacted Wise. They told me to update my account information...
I’m extremely disappointed with Wise. It’s been over a week, and they still haven’t completed my money transfer. There’s no explanation, no update—just silence. This isn’t the first time something like this has happened. I’m starting to believe Wise is using customers’ money for their own benefit be...
I am writing to report a serious issue concerning a money transfer sent to me via Wise. On October 14, 2025, a transfer was made from the UK to my İş Bankası (Turkey) account in GBP. The Wise app shows the status as “Transfer successfully sent to recipient’s bank (İş Bankası Turkey),” yet as of Octo...
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