In 2007, I decided to buy a home appliance that I thought would be reliable and good quality. That's why I chose a Whirlpool refrigerator, specifically the ARC8140/IX model, that I bought from the Vestel Store. Even though the Vestel brand was more expensive than other brands, I still decided to buy it because I trust it.
But lately, there have been some worrying problems with this refrigerator. It's really loud and it's making me worried and annoyed. Even though the Vestel customer service team came twice, the problem is still there. They found a broken motor fan, but they don't have a replacement part. I reached out to Vestel for help, hoping they would provide a solution, but unfortunately, they refused to offer any help or fix the problem.
I'm really disappointed by this experience, especially since I deliberately chose a brand I used to trust. So, here's the situation: I bought this fancy appliance thinking it would be worth the money, but it turned out to be way below my expectations.
I own a Whirlpool refrigerator, and the fan motor recently broke down. I paid ₺8500 for the repair, expecting quality service. The technicians replaced the motor and assured me it would start cooling within 9 hours. However, two days passed, and there was no cooling. My food spoiled as a result. Wh...
I have a Whirlpool fridge with an automatic ice maker, purchased from a Vestel dealer in Trabzon. Recently, the ice maker has started making a loud “tık tık tık” noise when I press the ice-making button. While the fridge continues to make and dispense ice, the noise is concerning. The sound stops wh...
We experienced a significant issue with our Whirlpool built-in fridge. While the deep freeze section was cooling properly, the upper section stopped cooling. The service team claimed the motor needed replacement and charged us ₺15,000 for the repair. However, since the deep freeze was functioning, i...
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