If you receive a WhatsApp password change notification and suspect unauthorized access, follow these steps to recover your account:
• Check your phone number: Login with your phone number. Enter your 6-digit SMS verification code to verify your phone number.
• Stop unauthorized access: Your account holder will be logged out after entering the 6-digit SMS code.
• 2-step verification (if enabled): A two-step verification code may be required. Logging in without the code may take 7 days. After entering the 6-digit SMS code, the other person will be removed from your account regardless of two-step verification.
• Check email: WhatsApp notifies you by email if your password or phone number changes. Check your inbox and spam folder for suspicious WhatsApp emails.
• Check login alerts: Confirm your WhatsApp login notifications match your recent activity. Unusual logins are suspicious.
Account recovery:
• Open WhatsApp and log in with your old phone number to check for unauthorized access.
• Request a new verification code by selecting "Forgot PIN". Deactivating the hacker's access lets you take control.
Contact WhatsApp support:
If you can't get the verification code, contact WhatsApp support immediately. Consider using your phone to log out of all devices for added security. WhatsApp alerts you when someone tries to sign in with your phone number, adding security.
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