I’m trying to receive money through Western Union, but the agents are only offering 500 Euros in Turkish Lira at their own arbitrary exchange rates. Despite requesting Euros, they insist that only 500 Euros are available and claim that banks won’t provide more. It seems like all agents are following this practice. This is unacceptable—how can such a large network operate with such limited currency exchange options? Immediate action should be taken against this practice.
Western Union pays me in Euros. However, when I visit WU branches, they demand on paying me in Turkish Lira, saying that Euros are not accessible. It is a covert commission system. They try to offer me a lower exchange rate. And we have already paid the commission to WU! This occurs at several branc...
I recently received a foreign currency transfer to my account from abroad and went to Western Union to withdraw it. I explained the situation to the staff, but they told me I could only receive the money in Turkish Lira, not in the original foreign currency. I tried another branch, but I got the sam...
I went to Koçtaş Western Union to collect a euro transfer, but they refused to give me my money in euros, claiming they had none available. Instead, they offered to pay me in dollars, but at an extremely unfair exchange rate of ₺37 per dollar, causing me to lose ₺800 in the process. After speaking ...
The Western Union branch at Beylikdüzü Aynalı Çarşı first claimed they had no U.S. dollars, then said they could give part of the money in dollars and the rest in Turkish lira. They also offered to convert part of the amount to lira using an exchange rate lower than the market rate. When I insisted ...
I'm a new customer with Western Union. I tried to send €500 from Germany to my bank account in Turkey. The transaction wasn't approved, and I was told I needed to speak with upper management. I've called 20 times but haven't gotten any results. Customer service representatives keep offering differen...
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