Weplay Wrongly Device-Banned My Account for 5 Months With No Explanation

Even though I used the Weplay chat game for a long time in full compliance with the rules, my account and device have been restricted for about five months, and I believe this was done unfairly. I do not think I violated any rules, yet because of the device ban, I can no longer access my account, and this situation is causing me significant frustration.

I request that my Weplay account be reviewed, that the unfair device ban be lifted, and that my account be reopened. I have not made any payments and do not have any financial loss, but being unable to access an account I invested effort into—with no explanation or reason given—has left me feeling wronged.

I ask that my account and device be reactivated, that any alleged violation (if it exists) be clearly explained to me, and that this issue be resolved as soon as possible.
My Weplay user ID is: 879569150