WePlay Account Recovery Blocked by Phone Number Verification


I am facing a serious problem with my WePlay ID because a wrong mobile number was entered by mistake, and now I am unable to log in to my account. The number 93258*** was mistakenly registered in my WePlay ID, and this number is incorrect. Due to this wrong number, I cannot receive any login verification and I am completely locked out of my account. My Airtel SIM linked to this matter is not active, and I also lost the SIM, so I cannot use it to recover or verify the account. I want the company to remove this incorrect number 93258*** from my WePlay ID and update or link my account to my new active mobile number, so that I can log in and use my WePlay ID again without any issues. I request that my identity be verified through alternative methods and that the wrong number be deleted from my WePlay ID and replaced with my current working number. I expect a clear explanation of the steps to be taken and a quick resolution so that my account access can be restored.


I bought my WePlay account with ID 99562259 a long time ago and have had no problems with it since. Sadly, the phone number I used to sign up for the account is no longer in service. When I try to log in, the system sends a verification code to this number, which is no longer operational, thus I can...

My WePlay account (ID: 81752265) belongs to me, but due to a security issue, I had to change my phone number. Now, I cannot log into my account because my old number is still linked to it. I need to update my phone number by verifying my identity, but I couldn’t find a solution through my mobile op...

I purchased my WePlay account with ID 24065492 and have been using it for a long time without any issues. Unfortunately, the phone number I used to register the account is no longer active. When I try to log in, the system sends a verification code to this inactive number, preventing me from accessi...

I have been using a WePlay account on my Android phone, but I can no longer access it because I forgot the email address linked to my Google account. I originally created the account through Google, and right now I only remember my account name and registered phone number. Unfortunately, I don’t rec...
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