5
Resolved
WePlay Account Recovery Blocked by Phone Number Verification
"Thank you"
Mohd
Verified
Member since February 2026
Complaints
Supported Complaints
I Face Login Issue on WePlay Due to Facebook Link and No Phone Verification Option
My WePlay account is linked to my Facebook profile, but I never connected a phone number to it. Now, whenever I try to l...og in, the system asks for a verification code—yet since no phone number is attached, I’m unable to receive or enter any code. To make things worse, the only WePlay account that d
I Can’t Access My WePlay Account Despite Owning the Number and Getting SMS Codes
I can no longer access my WePlay account, even though the phone number linked to it is mine. Just yesterday, I logged in... without any issues, but today, I’m completely locked out. When I try to log in, the app says the account is active on another device. I still receive the SMS verification codes, w