I recently purchased a Weewell ear thermometer from Ebebek, and after trying it out with the staff, I realized once I got home that the cap was missing. Without the cap, it's not hygienic to store or use the thermometer. I’ve tried contacting the brand via email to ask if it’s possible to get a replacement cap, but I haven’t received any response. I’m waiting for Weewell to reach out and resolve this issue.
I purchased a baby monitor from Weewell. While the device was still under warranty, the charging port began to have conn...ection issues, and eventually, I could no longer charge the device. I rely on the monitor at night to hear my baby and respond accordingly. I sent it in for repair on July 11. Sinc
Ever since I got it, I've only been able to use the device that's been back and forth to the technical service three tim...es in a year. I recommend not selecting the Weewell thermometer without giving it more consideration! The tech service wrote "device replacement" on the form, but it's the same dev
I was using a Faber-Castell pen, but sadly, the tip and back cover have come off and are now missing. The clips on the b...ack cover broke quite easily, leading to it falling off, and the tip became loose because the grip teeth wore out. The problems I've encountered have rendered the pen unusable, whi
On March 10, 2023, I bought a playpen from the Ebebek store. It's a Baby Plus brand. I had a problem with the product ma...king noise, so I sent it in for repair not once, but twice. Unfortunately, it was returned to me both times without the issue being resolved. I've sent it in for repair for the thi
I bought a makeup remover from Clinique, and the cap simply won’t open. I’ve used this product many times before, so I k...now how it’s supposed to work, but no matter how hard I try, it won’t budge. I even asked friends, both men and women, to help, but no one could get it open. I visited Sephora and
