Hello there, I made a purchase using my points and had to cancel it because I accidentally chose the wrong product. So, I still haven't gotten my points refunded or received my products. It appears that there is no established process for this. I need you to address my complaint. Hey Watsons, it's really disappointing that you're not giving me my 350 points. Both the customer service and the website lack consistency. This is not okay; please fix this problem right away.
My Watsons card with the number 2620011002338 had a balance of 38,551 points. However, it later showed a negative balance of -38,551 points. I have not made any transactions that would justify this deduction, which makes the situation even more concerning. I urgently request to be contacted regardin...
On Watsons' website, I put in an order for 507.33 TL and paid with my credit card. Today, the store sent me an SMS saying that my order was canceled because of a technical problem. I only asked for things that were in stock at the store; I didn't ask for anything that wasn't there. I already used my...
I feel like Watsons is messing with me. I made a purchase five days ago using ₺400 worth of Watsons points. And now, just when I was eagerly anticipating my package, they went ahead and canceled my order. Hey, they did it without asking me! They claim they'll give me a refund for the points, but eve...
I spent over 500 TL on the Watsons app, enticed by the promise of receiving 250 TL in reward points. My excitement, however, quickly turned to frustration. The points were supposed to be credited to my account shortly after the announcement date (September 1st), but they didn't appear until much lat...
I made a purchase from Watsons on November 6, expecting reward points to be credited to my account. However, the points were never added. Despite checking the app daily, I was told, "The points were credited, but you didn’t see them," which feels dismissive and unprofessional. As a loyal customer, ...
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