Walmart lost my package; how can I get a replacement?

Xolvie Resolution Specialist8 Ağustos 2026 14:34

If Walmart tracking says your package was delivered but you cannot find it, check the delivery location, household members, neighbors, and the carrier’s tracking details;

Walmart recommends waiting up to two business days because some packages are marked delivered before arrival.

If it still has not arrived, go to your Walmart account, open Purchase History, select the order, and choose Chat with us or contact Walmart Customer Care to report the missing package.

For orders confirmed lost in transit, Walmart may provide a replacement or refund depending on the item, seller, stock, and order circumstances.

Marketplace orders may require contacting the third-party seller through your Walmart account first; policies and options can vary by country and local Walmart site.

Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.

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