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Vodafone Unwanted Internet Package and Unfair Charges

Songül
Songül
Vodafone
June 27, 2023 9:34 AM36
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I recently discovered that Vodafone had added a 20GB internet package to my line without my permission, and when I tried to cancel it, they continued to charge me exorbitant cancellation fees. I never made such a purchase knowingly, and I would never choose such a package if I had plenty of unused data. Despite my request for cancellation, my annoyance has only grown. Customers appear to be enrolled in contractual agreements with the accidental press of a button. When it comes to canceling, they provide no assistance. It's an obvious case of deception and unfair treatment. I demand that Vodafone resolve the issue and treat me fairly. This experience has made me extremely dissatisfied with their service and disregard for customer concerns.

Songül
Songül
July 2, 2023 5:59 PM

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