3

BEWARE Vodafone, There Are Misleading Messages

Ömer
October 11, 2023 12:23 PM41

After opening a message link from Vodafone, I explained the situation to customer service to understand the issue. They said that the link I opened was a package confirmation. I said that I did not have such a request and asked them to cancel the transaction. Although the messages I received were for cancellation, I saw that the invoice was issued by adding that monthly fee. I think I am dealing with something like deception. I did not answer a confirmation question. I just opened the link. There is no contact person for a solution. I don't understand whether a huge company is taking advantage of this victimization or condescending to do so. I will complain. I am writing so that you do not become a victim either. I will complain to the necessary places. I will follow and announce this injustice on every platform.

Comments

Similar Complaints

Vodafone Misled Me, Refund Not Transfered, Prices Not Standard

Abdullah
Abdullah
Vodafone
June 26, 2023 5:42 PM14

Vodafone victimized me. I was given incorrect information about my package and then my complaint was not dealt with. It ...

Vodafone Unsuccessful Extra Package Cancellation and Billing Issues

Hulusi
Hulusi
Vodafone
December 1, 2023 12:14 AM89

I happen to face an ongoing issue with Vodafone as they have failed to cancel my paid additional package. Last month, I ...

Vodafone's Trickery and Poor Support for Its Customers

Onur
October 16, 2023 11:13 AM32

Vodafone, a company that consistently disrespects its customers and operates on a foundation of deception, has acknowled...

Misleading Pricing and Disappointing Customer Service at Vodafone

Selin
July 17, 2023 5:01 PM8

I'm a Vodafone customer. In May, I paid 200 TL for a one-time 50GB internet package. When I checked my bill, I discovere...