Despite the fact that I have switched to Vodafone's unlimited plan, they have not terminated the extra internet package that I had previously purchased from them. On top of adding the cost of the additional package to my bill, they took the amount of the cancellation fee for the package I had previously purchased out of my total. I deeply regret investing in Vodafone. If my problem isn't fixed, I'll be switching both of my lines away from Vodafone as soon as I can, and I won't give a hoot about any penalties that may be assessed. Regarding this issue, I will go so far as to file a complaint with the Consumer Arbitration Board.
I happen to face an ongoing issue with Vodafone as they have failed to cancel my paid additional package. Last month, I purchased an extra package, and this month it hasn't been canceled, forcing me to continue with unwanted charges appearing on my bill. Tomorrow, on December 1st, my bill will be up...
I've used Vodafone for a long time and have 3 postpaid lines. But this month, without my permission, Vodafone added an internet package to my account for no clear reason. When I tried to get out of it, they told me I would have to pay a fee. Because of a mistake made by Vodafone, an 182 TL cancellat...
For the past six months, I've had sluggish internet from Vodafone. If this problem persists, I will cancel my subscription without penalty. I'm constantly having the same issue, and I'm sick of rebooting my phone. It's disappointing that Vodafone isn't resolving these issues; they only seem to know ...
When I called Vodafone, they told me that I had been overcharged. Despite the fact that I had not requested it, I was sent a text message about an additional package. They applied this plan, even though I still had 176MB of internet left, which resulted in an overcharge of 65 TL being added to my bi...
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