A year ago, I called Vodafone to change to a postpaid plan. The Red 30GB Ultra package, which cost 177 TL, was the one I chose. During the call, I insisted on a 2-year contract, but they kept insisting on a 1-year deal. They told me that I could keep the same plan for another year for just 10 TL more when the contract was up. But today, I got a call from Vodafone customer service telling me that the new price for my plan would be around 290 TL. Can you believe how unfair this is? Can this even happen? I've had enough, so I want to cut the line. I don't want to wait even one more minute on hold with Vodafone.
I'm using Vodafone's Red Customer 30 Ultra package, and I've been paying 130₺ for this package. Now, my contract is about to end, but the new plan they offered me is the Red Unlimited plan, priced at 548₺, which is a 418₺ difference, four times what I'm currently paying. I've been trying to reach cu...
I'm a Vodafone customer. In May, I paid 200 TL for a one-time 50GB internet package. When I checked my bill, I discovered that I had been charged 300 TL for the package. When I contacted customer service, they created a complaint ticket and assured me that a 100 TL credit would be applied to my next...
I am using Vodafone Red customer Ultra tariff. My commitment ends on November 30th. I was told that I could not continue with the same tariff because this tariff was no longer available. The bill I currently pay is ₺113. The tariff bills I was quoted are more than double what I am currently paying. ...
I am a Vodafone customer, and a customer service rep offered me an upgrade from my 30GB Red plan to a 40GB plan for 200 TL, saying that my social media use (YouTube.com, Instagram, WhatsApp, etc.) would not count toward my data limit. I took them at their word and took the offer. But in the first mo...
My contract with Vodafone for my postpaid line expires on August 21st, and I've been trying to contact them since August 4th. I desired to change to a special tariff. The representative informed me that the package would be renewed for 214 TL and would not be affected by any price increases througho...
Comments